About Us
We are small independent software vendor specializing in software development software. Our team have research and development experience in the following areas:
- Source code editor.
- Script programming language debugger.
- Social network service client.
Feedback & Support
- Support (Any technical questions for licensed users):
Support@luastudio.net - Sales (Any questions about order, license):
Sales@luastudio.net - Feedback (Any suggestions, bugs and so on):
Feedback@luastudio.net
LuaStudio General FAQ
- How to buy LuaStudio?
You can buy it online, please click here for more information.
- How long will it take to receive my serial number?
After placing an order, please contact support@luastudio.net. Send us your Machine ID list, and you will be able to receive your serial numbers in 24 hours.
- Guidelines for good bug reporting
1. The version of Operating System (Windows 8, Windows 7, Windows Vista, Windows XP) that you are running, as well as any updates that have been applied.
2. The version of the application that you are using. This can be found by choosing 'About ' from the Application menu.
3. A good description of the problem you are seeing – what happens versus what you'd expect to have happen or what happened in previous version of the software.
4. When describing cosmetic issues or anything else visual it can help if you include a screenshot that shows what you are seeing. If you attach it to the email you send us, it'll be very helpful. Thanks very much!
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How Do I Retrieve My License?
If you purchased the application using Paypal service you will receive the serial number immediately after you purchase the license.
- The license code I received isn’t working! What do I do?
Try entering the code again, double-checking that the License Owner information and the Serial Number are exactly correct, with no spaces, tabs, or other characters added to either end. If those don't work, send email to sales@luastudio.net and we'll be happy to be of assistance.